Job Description: Help Desk East Liberty, Ohio 6-month contract with extension possibilities 1st shift $16/hr ESSENTIAL JOB FUNCTIONS (to include but not limited to):Answer Helpdesk calls/maintain Helpdesk and assign requests to appropriate IS Technician to resolve.Provide Windows Technical support for usersResolve user queries by providing information from systems.Fix Network and AS/400 Printing issues.Monitor Network Alerts and reporting of connection problems to ISP.Monitor all AS/400 Systems on ( iSeries) Servers.Image New PCs and Laptops for exchange or new deployments. PERIODIC JOB FUNCTIONS (to include but not limited to):Reset network and AS/400 passwordsSet up network and AS/400 accounts.Configure new or replacement Cell Phones for the company.Maintain Scanner/Printer repair schedule.Update AS/400 files; answer messages on AS/400 system.Configure scanners; cancel scanner jobs; Troubleshoot scanner issues.Perform system back-ups for AS/400s.Perform Balancer Backups and gather Balancer Data.Assist in Network cabling and termination. QUALIFICATIONS/EDUCATION/EXPERIENCEHigh school diploma and currently attending college, or Associate Degree or 2+ years experience in IS fieldAS/400 experience (desired)Strong communication skillsHigh level of teamworkFlexible Hours (desired) ESSENTIAL PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The associate must occasionally lift and/or move printers and/or monitors (up to 40 pounds).While performing the duties of this position, the associate is regularly required to bend, stand, walk, talk and/or hear.Sitting for extended periods of time.Work overtime as required WORKING CONDITIONSWork is performed in a normal office setting with minimal exposure to health or safety hazards. Occasionally required to walk on the production floor in a non-climate controlled environment. Why Kelly? With Kelly, you'll have direct connections to leading IT organizations in the best companies around the globe--offering you the chance to work on some of today's most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100 companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 8,000 opportunities for IT professionals. Let us help advance your career today. About Kelly Services As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. ]] Associated topics: client, deskside, help desk, information technology, service, support specialist, systems administrator, technician, technician ii, technician iii
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.